Imperium has helped clients navigate through some of the globe’s largest and most devastating disasters, and we strive to share these experiences with others to promote business resiliency.
Creating clear, actionable plans before any event will ensure assets and residents are protected, minimize property damage, and jump-start the recovery process.
An effective preparedness and response plan should include critical action steps addressing specific activities before, during, and after a storm. Imperium’s vast experience simplifies the process and makes organizing and effectuating a response much more efficient and effective.
Imperium provides unparalleled disaster response guidance and resources, drawn from qualified strategic partnerships across the country. Imperium has “front-of-the-line” access to specialist skills, equipment, and materials from preferred vendors for unique events. Priority means you come first when disaster strikes, putting your organization well ahead of others on the road to recovery.
Early action ensures that loss mitigation protocols are set, costs and fees fixed. And timely assessments issued to support your business decisions.
HURRICANE OR CATASTROPHIC EVENT CLAIM PREPARATION & RECOVERY
Imperium Consulting Group can help with Hurricane Ian claim preparation and recovery. Our team takes a proactive and focused approach to identify and quantify your financial losses. Imperium assists organizations with the assessment of loss impacts, quantification of business interruption and time element costs, scope and cost calculations for property damage, forensic scheduling for time element losses and expert claim documentation to maximize and expedite available insurance and third party recoveries.
After the loss mitigation and emergency response phase has been successfully completed, a property loss must be thoroughly evaluated, quantified, and professionally presented for reimbursement through either insurance or other disaster aid programs. Imperium is the premier complex property damage and claims consulting group in North America. We have handled some of the largest and most complex losses in history. Our management team has successfully prepared and presented insurance claims for more than 25 years. Our ultimate goal is to ensure an accurate evaluation, professional documentation and equitable settlement of each claim.
Imperium’s team of experts suggest the following preparedness guidelines to help:
Catastrophe Preparedness Guidelines: (Download PDF)
- Review your loss recovery plan (or this checklist).
- Identify and review all relevant insurance policies.
- Review business continuity plans.
- Safeguard important financial records either by removing them from the site, saving to an offsite storage location, or cloud based platform.
- Take steps to protect and secure physical assets, property and equipment.
- Update inventory lists, asset registers, and stored materials logs to ensure currency.
- Notify the Loss Recovery Team members to anticipate activation and to be prepared to assess the overall organizational impacts, including: property damage, repair and loss mitigation needs, staffing, and business interruption. A Team Leader should be appointed to serve as the liaison between organizational functions, such as: risk management/insurance, financial, legal, operations, facilities, security, information technology, and outside advisers/consultants, among other relevant departments.
- Set up dedicated loss and recovery cost accounts to track all costs related to the preparation of the event. Ensure appropriate operations and accounting personnel have instructions regarding approval and documentation protocols regarding loss-related expenses.
- Keep detailed records of employee labor and expenses related to safeguarding, protection and general preparation for the event. Document the hours worked by task, track straight time and premium time distinctly, and include a description of the work performed.
- If possible, take pre-event video and/ or pictures of property and equipment, inside and outside. For active capital projects, major maintenance, and other construction, document the status of work completed just prior to the event in terms of cost incurred and progress achieved against a completion schedule.
- As appropriate, evacuate employees and activate communication protocols to account for employees after an event and to keep them informed.
After the Event / Post-Loss Guidelines
In the event of significant damage to and/ or interruption of the business, the following post-loss guidelines will assist with the claims recovery process:
- Secure and ensure safety of employees / colleagues.
- Activate Loss Recovery Team, which should include as appropriate:
- Dedicated Team Leader;
- Risk Manager and financial department colleagues (CFO/Controller);
- Accounting staff;
- Facilities management;
- Outside broker;
- Forensic accounting / claim preparation consultant; and
- Construction cost and schedule consultant.
- Identify, photograph, and document the scope of the loss while preserving any damaged items.
- Develop scope of repair estimates with vendors or internally.
- Implement claim cost tracking and accounting protocols.
- Implement document gathering protocols for property damage and business interruption.
- Track and document customer inquiries, cancelled orders, potential delayed events that drive revenue generation or create added cost, and other lost sales or loss event costs.
- Communicate with broker, consultant, carrier, and adjuster to establish a claims process, including the immediate next steps.
Download additional information:
If you have any questions or need assistance, please contact us directly:
Colin A. Daigle
Imperium Consulting Group, LLC
Office & Mobile: 202-570-6574